Albright Care Services is pleased to announce that Melissa Bowersox has been promoted to experience officer/assistant nursing home administrator of RiverWoods Senior Living Community, 15 RidgeCrest Circle.
Bowersox most recently worked as the personal care administrator/director of enhanced services, and was responsible for leading the planning, development, organization, and implementation of procedures and programs for personal care in accordance with federal and state standards. Previously, she served as nurse manager at Riverview Manor. She is a licensed practical nurse.
As experience officer, Bowersox will evaluate and measure resident satisfaction of the Adams Center for Rehabilitation & Transitional Care, RiverWoods Nursing Care Center. She will oversee, monitor and measure satisfaction, as well as provide enhancements and resolutions after receiving resident feedback. As assistant nursing home administrator, Bowersox will work with the nursing home administrator to plan, develop and organize the daily operations of the nursing care center.